Not receiving emails from NepSoSS lately?

In theory, if you haven’t unsubscribed or changed your email address, emails should arrive at your inbox normally. However, most of the free email providers such as yahoo, aol have become more strict handling bulk emails to prevent spam or email scams. This means emails sent through nepsoss email address might be rejected by your email provider’s server, which results in not receiving the emails timely or in correct folder. Because it’s up to the email providers to update their policy, we have to accept as it happens.

NepSoSS is working on making things easier by integrating technology and incorporating effective communication methodology. To rectify this intermittent issue, we have several measures in place but we require your support. You, as an enthusiast, can support us by doing simple step when you receive emails which goes to incorrect folder or even spam/junk. Simply mark the email as safe or add to safe sender list or move it to Inbox, the system then route the email to correct folder in future. This process is called “whitelisting” Your email provider has their own instructions for adding email address to a whitelist. The instructions for major email providers Gmail, Yahoo and Hotmail (also known as outlook.com) are explained below.

Gmail

To ensure that you receive emails in your inbox, you can add the email address to your contact list. If one of our emails has been moved to the spam folder, you can mark it "Not Spam" to whitelist it.

  1. Select contacts from the options on the left side of the Gmail Inbox.
  2. Select Create Contact on the top menu.
  3. Enter the email address in the primary email box.
  4. Select Save.

Outlook.com (Formerly Hotmail)

  1. Open your Outlook mailbox.
  2. Select Options from the top right (next to the question mark).
  3. Select More options > Safe and blocked senders (under Preventing junk email) > Safe senders.
  4. In the space provided, enter the address.
  5. Select Add to list.
  6. Ensure the safe mailing lists box has the address you entered, and select OK.

Yahoo

In Yahoo Mail, your Contacts list is your whitelist. To add the From Address to your Yahoo Contacts:

  1. Open your Yahoo mailbox.
  2. Click the address book icon under the Yahoo! Mail logo. When you roll your mouse over it, it will say Contacts.
  3. Click "New Contact".
  4. Fill in the fields of your Contact.
  5. Click Save.